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Citizenm London Victoria Station Hotel Interior photoCitizenm London Victoria Station Hotel Exterior photoCitizenm London Victoria Station Hotel Room photo

Citizenm London Victoria Station – A Favorite for Families in London

•
8.7|Great
Check rooms and rates
From$176 /nightOnly on Our Website -10%
Check-in
17Oct
Check-out
18Oct
Guests
2 Guests
Key details

About the Hotel

292 Vauxhall Bridge Road, London, SW1V 1AE
-
Near St James's Park
Great
8.7
9.4
/10
4.5
/5

3-star eco-tech hotel steps from Victoria Station

Rooms

Each room is operated entirely through an iPad, controlling lights, blinds, temperature, and entertainment. The innovative layout uses a bed placed against the window and a separate shower area to maximize floor space. All rooms have air-conditioning, a flat-screen TV, and a safety deposit box, while the windows are soundproofed against street noise.

Leisure

The on-site restaurant serves buffet breakfast with vegetarian and vegan options, using local ingredients. A bar and coffee house are open late into the night, offering wine, champagne, and snacks in a lounge area. Self-service water refill stations (still and sparkling) are available in the lobby at no extra cost.

Location

The hotel sits 400 meters from Victoria Train Station, providing direct access to Gatwick Express and London Underground. Buckingham Palace is less than 1 km away, with Westminster Abbey and St James's Park within walking distance. London City Airport is 17 km from the property.

Services

A 24-hour front desk with private check-in/check-out kiosks speeds up arrival and departure. The business centre provides desks and free high-speed WiFi across all areas. Luggage storage, ironing service, and a shared lounge/TV area are available for guest use.

Accessibility

The hotel is eco-friendly, powered by wind and solar energy sources. Wheelchair-accessible rooms with emergency cords in bathrooms and an allergy-free floor are offered. All public areas and rooms are non-smoking, with key card access and security alarms throughout.

Highlights

Tech: iPad-controlled rooms with automatic blinds and mood lighting

Location: 400 m walk to Victoria Station & Gatwick Express

Sustainability: Hotel runs on wind and solar energy

Dining: Daily buffet breakfast using local, vegetarian & vegan produce

Service: 24-hour front desk with self-check-in kiosks

Amenities: Shared lounge, bar, and business centre open 24/7

“The hotel impresses with its streamlined design and tech-forward approach, notably the in-room iPad controls. Its location is ideal, especially for those relying on Victoria Station. I find the lively bar area and commitment to sustainability add to its appeal as a modern urban base.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • King Room
    2 persons
    155 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • King Room High Floor
    2 persons
    155 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • King Room Premium View
    2 persons
    155 sq. feet
    1 King-size bed
    true
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • iPad

Room decor

  • Parquet floor
Show more

Dining Onsite

At CitizenM London Victoria Station, guests are invited to indulge in the vibrant flavors and comforting atmosphere of CanteenM. This restaurant showcases a delightful array of dining options, from hearty breakfasts to savory dinners, perfect for every traveler seeking an authentic taste experience amidst the city's energy.
Citizenm London Victoria Station Hotel Restaurant photo
Citizenm London Victoria Station Hotel Restaurant photo
Citizenm London Victoria Station Hotel Restaurant photo

CanteenM

International buffet with vegetarian and vegan options
Ambiance
Casual and relaxed setting with communal tables, ideal for both solo travelers and groups
Key Offerings
A diverse buffet spread featuring breakfast classics, with plenty of vegetarian and vegan choices throughout the day
Reservation
Not needed
Open for Breakfast, Lunch, and Dinner; hours vary

Citizenm London Victoria Station Location

292 Vauxhall Bridge Road, London, SW1V 1AE
Explore London
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Buckingham Palace
Buckingham Palace
10 minutes' walk
Buckingham Palace, the iconic royal residence, offers stunning architecture and the Changing of the Guard ceremony.
Westminster Abbey
Westminster Abbey
15 minutes' walk
Westminster Abbey, a UNESCO World Heritage site, features stunning Gothic architecture and hosts royal ceremonies.
The Queen's Gallery
The Queen's Gallery
10 minutes' walk
The Queen's Gallery displays a rotating collection of artworks from the royal collection in a stunning setting.
Hyde Park
Hyde Park
25 minutes walking
Hyde Park, one of London's largest parks, offers picturesque landscapes, boating opportunities, and vibrant events.
Thames River Cruise
25 minutes driving
Thames River cruises provide scenic views of London landmarks while allowing relaxation on the water.
Yoga Classes at Triyoga
10 minutes' walk
Triyoga offers a serene atmosphere for yoga classes, helping guests relax and rejuvenate during their stay.
Bike Tours of London
15 minutes' drive
Guided bike tours explore London's attractions on two wheels, perfect for thrill-seekers and sightseeing.
Il Posto
Il Posto
4 minutes' walk
Il Posto offers delicious Italian cuisine in a cozy setting, featuring homemade pasta and welcoming service.
Tozi Restaurant & Bar
Tozi Restaurant & Bar
8 minutes' walk
Tozi serves Venetian cicchetti with a vibrant atmosphere, perfect for sharing small plates and enjoying Italian wines.
Lime Orange
Lime Orange
4 minutes' walk
Lime Orange features a lively ambiance, serving a mix of European dishes with a focus on fresh ingredients.
The Queen's Theatre
25 minutes driving
The Queen's Theatre hosts incredible performances, including musicals that cater to all tastes, making it family-friendly.
Comedy Store
25 minutes driving
The Comedy Store features stand-up acts and improv with a lively vibe, perfect for a fun night out.
Tips on navigating the city
  • City Centre
    London 20 min  ·  1.0 mi
  • Airports
    London City (LCY) 27 min  ·  10.8 mi
    London Heathrow (LHR) 41 min  ·  16.7 mi
  • Train
    London Victoria Metro Station 3 min  ·  700 ft
  • Underground
    Victoria Underground Station 3 min  ·  700 ft
  • Bus
    Bus stop 3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 20.5 per person.
Pets
Pets are not allowed.
Number of floors:
10
Number of rooms:
226

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
CitizenM Victoria Station enjoys a super convenient location practically across the street from Victoria Station, offering great value and easy access to tube and bus lines. Guests appreciate the modern, clean rooms with iPad controls for everything, including lighting and blackout shades, plus very comfortable, huge beds. The breakfast is quite good, and the living room setup in the lobby is a great idea for many; however, some guests have found the room size to be small. It's a thoughtfully designed space for function and style.
Show more
Review score
Based on 4 verified reviews
7.3 /10
Very good
100 %
Recommend
Location
9.4/10
Staff
9.3/10
Paid Wi-Fi
7.0/10
Value for money
8.3/10
Pros
Easy check-in
Comfortable bed
Unique design
Great location
Good bar
Cons
Small rooms
No tea facilities
Construction work
Guest reviews
based on 4 reviews
7.3/10
based on 5683 reviews
8.7/10
Juliet from United Kingdom
Single
King Room View
3 nights in November 2025
|
Reviewed: January 05, 2026
7/10

A satisfactory experience

good breakfast convenient location dusty surface tea absence
I found the location very convenient. The transport station was a short walk away. I did think the breakfast was quite good. It offered a varied selection of items.
The room was not as clean as I'd like. I noticed a bit of dust on some surfaces. I was disappointed by the absence of tea and coffee making facilities in the room. It made the mornings a bit less nice.
0 Helpful
Juliet from United Kingdom
Couple
King Room
3 nights in November 2025
|
Reviewed: December 27, 2025
9/10
friendly staff short walk
Victoria Station is very close. Buckingham Palace is also within walking distance. The self-service check-in was quick. The staff were also very helpful.
The air conditioning does not go low enough. Windows don't open, this feels uncomfortable.
0 Helpful
Richard from United Kingdom
Single
king room
3 nights in November 2025
|
Reviewed: November 21, 2025
6/10

underwhelming and a bit cramped, innit?

the location near victoria station was acceptable, i guess.
The room they gave me seemed like a fancy storage unit. Incredibly small, and storing my luggage became a proper juggling act, it wasnt great.
0 Helpful
Isaac from United Kingdom
Couple
King Room
3 nights in August 2026
|
Reviewed: September 23, 2025
7/10

Acceptable stay

great location helpful staff modern room tiny room bed placement extortionate price
The location was GREAT. It made getting around very easy. Staff were helpful, I was able to leave my luggage after checking out. The room was clean and modern.
The room was tiny for two people. One side of the bed was against the wall. This was annoying. I could not make tea in the room, and I had to pay for a cup downstairs. The price was extortionate.
0 Helpful
FAQs
About Citizenm London Victoria Station
What time is check-in and check-out at Citizenm London Victoria Station?
Check-in is at 14:00 and check-out is at 11:00.
What distance is Citizenm London Victoria Station from Heathrow Airport?
The hotel is approximately 23 km from Heathrow Airport.
What nearby attractions can guests visit from Citizenm London Victoria Station?
Nearby attractions include Buckingham Palace (1 km), Westminster Abbey (1 km), and St James's Park (1 km).
Does Citizenm London Victoria Station offer a restaurant?
The hotel features an on-site restaurant called CanteenM.
What are the room amenities at Citizenm London Victoria Station?
Rooms come with air conditioning, a flat-screen TV, a desk, and an iPad for controlling room features.
Is breakfast included at Citizenm London Victoria Station?
Breakfast is available for an additional charge of GBP 20 per person.
What business services does Citizenm London Victoria Station provide?
The hotel offers a business centre and 24-hour front desk services.
Are there smoking areas at Citizenm London Victoria Station?
The hotel is a smoke-free property.
How far is Citizenm London Victoria Station from London City Airport?
The hotel is 17 km from London City Airport.
What dining options are available nearby Citizenm London Victoria Station?
Local dining options include Roshi Cafe (0.5 km), Cafe Italia (0.5 km), and The Willow Walk Pub (0.5 km).
What safety features does Citizenm London Victoria Station have?
The property includes a security system for guest safety.
Are there facilities for guests with reduced mobility at Citizenm London Victoria Station?
Yes, the hotel offers wheelchair access and other features for guests with reduced mobility.
What are the accessibility features at Citizenm London Victoria Station?
Amenities include a lift and accessible common areas.

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